All orders are delivered mainly in 1-3 business days, excluding out of stock products which are usually delivered in 4-8 business days. If there are any unexpected delays, we'll inform about them by email.
If you want to edit or cancel your order, contact our customer support.
In OEM (Original Equipment Manufacturer) parts every component is original but e.g. iPhone display modules often are put together by third parties.
Maksuvaihtoehtoihimme kuuluu Klarnan sekä checkoutin tarjoamat lasku sekä osamaksuvaihtoehdot, voit valita maksutavan kassalla.
The battery is only replaced when its condition is clearly weaker than others. An iPhone's battery is replaced only when the battery's condition is less than 85%.
If the phone has physical damage, warranty will always be checked on a case-by-case basis. A shattered screen can in some cases void warranty.
PhoneX reserves the right to make changes to the terms and conditions unilaterally without prior notice. We are not liable for any damage caused by force majeure.
An unforeseeable circumstance or a change in circumstances is considered a force majeure.
Checkout (includes the most common payment methods: bank, credit cards, and payment plans).
●Bank payment: You can use all of the Finnish banks to pay for your order. You can pay by using Aktia, Danske Bank, Handelsbanken, Nordea, Oma Säästöpankki, Osuuspankki, POP-pankki, Säästöpankki, S-pankki, and Ålandsbanken. Checkout Finland Oy is shown in your bank statement as the payee, and we will forward your payment to the online retailer. You will be redirected to your bank to complete the payment safely and securely. Checkout Finland also offers the opportunity to pay via a transfer form.
●Credit card payments: In the e-commerce store, you can pay via Visa, Visa Debit, Visa Electron, MasterCard, Debit MasterCard, and American Express cards. The website uses international Verified by Visa, MasterCard SecureCode, and American Express SafeKey authentication services. Checkout is shown as the payee on the card invoice and forwards the card payment made by the client directly to the merchant. The card payment is made securely with a protected payment form, and the information of the card is not stored in the system of the e-commerce store.
●Mobile Payments: Pivo, MobilePay, Siirto
●Invoice and installments: Invoices and installments through Checkout are offered by OP, Collector, Jousto, and Mash (former Euroloan). Please read the specific terms and conditions of the finance company that you will see when you accept the payment. When you accept the payment, you also accept the terms of the finance company.
Chekout terms & conditions
Klarna payment options
Together with Klarna AB (Headquarters address Sveavägen 46, 111 34 Stockholm, Sweden), we offer the following payment methods where payment is made directly to Klarna:
●Invoice: payment time is 14 days from the delivery of the product. The terms of the Klarna invoice are available here.
●Flexible payment plan: You can pay for your purchases with a flexible monthly payment, which is at least 1/24 of the amount of the debt (However, always at least 5,00 EUR, including interest on the remaining debt).
●Fixed payment plan: you can choose from different monthly payment options at checkout. The installments are reduced monthly as the outstanding amount of unpaid credit decreases.
●Campaign: if you have been offered the option of an extended payment period of 1-3 months with the initial payment (e.g.,”Buy now, pay in February”), you can pay for your purchase under the terms of the campaign.
●The terms for the flexible payment plan, fixed payment plan, and campaign invoice can be found here and standard European consumer credit information here.
Klarna invoice, payment plans, and direct debit are available for customers whose credit has been verified. That is why we will provide your information to Klarna for a credit check when placing an order and processing a purchase. We can only provide you with payment methods that are available to you based on your credit check.
Pricing and price changes
Return and exchange policy